August 15, 2025
The Future of Travel is in Your Pocket
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MINUTE read
The Future of Travel is in Your Pocket

The days of walking into a travel agency, flipping through a few glossy brochures, and leaving with your trip sorted are long gone. Online search was meant to make things easier, but now it’s just mixed messages and the same generic top ten lists popping up across tabs. That’s when I realised an AI agent could handle all the messy parts. Enter: Voya by WAYFARE. In under two minutes, Voya will turn a handful of personality-driven and logistical questions into a personalised itinerary, shifting trip planning into something that feels conversational and accessible. In the below demo, I run through the initial front-end prototype, with the AI integration still a W.I.P.

Within a decade, I see AI agents handling everything from dinner reservations to event planning to being your personal shopper. As McLuhan notes, it’s the form of a medium, more than the content itself, that changes how we live. In Voya’s case, the AI interface replaces the old “type and hope” model with anticipatory dialogue, guiding choices rather than leaving them buried in pages of results. Similarly, White’s writing on advancing the search frontier reinforces the shift: search engines are drowning in algorithmic clutter, while AI agents offer a newfound way to cut through and bring clarity.

V1: Voya's initial flow

V2: After testing the flow with a few people, I've added some new conditional actions and personalised the message content

V3: Currently working on building the AI integration

Extracted from Advancing the Search Frontier with AI Agents (White 2024): Task tree representation for a complex task involving planning a vacation to Paris, France. The tree depicts different task granularities (macrotask, subtask, action) and different task applications (decomposition, prediction, recognition) as moves around the tree. Time progresses from left to right via a sequence of searcher actions (queries, result clicks, pagination, and so on). Only actions are observable in traditional search engines. Aspects of subtasks and macrotasks may be observable to AI agents when searchers provide higher-level descriptions of their goals in natural language.

Right now, Voya’s prototype collects your trip details, the tricky part is getting it to generate and deliver the full itinerary to your inbox. Try the demo here on WAYFARE, and if you’ve got ideas I’d love to hear them on Discord @bowiebet.

Reference List

McLuhan, M 1965, ‘Understanding Media, The Extensions of Man’, Communications (Paris), p. 127.

White, R 2024, Advancing the Search Frontier with AI Agents, Communications of the ACM, viewed 14th August 2025, <https://cacm.acm.org/research/advancing-the-search-frontier-with-ai-agents/>

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